Infrastructure Management

At ESN, we deliver creative infrastructure management solutions designed to meet the unique operational challenges faced by our customers. Our goal is to work in partnership with you to:

• Help reduce your overall IT operations costs
• Improve your service levels
• Leverage IT to support your business mission
• Deliver solutions that are on time, on target, and on budget

Our 24/7/365 support services include a help desk for hardware, software, and systems. This service is designed to ensure that your IT infrastructure always operates at peak efficiency.

Our infrastructure management offerings also include the following:

• Managed services
• Program management and office support
• Continuity of operations/disaster recovery services
• Database administration
• Web server administration
• System monitoring and management
• Messaging/workflow administration
• Security/risk management